Our Updated Health and Safety Standards
The Inn on the Alameda will implement the “Safe Stay” guidelines recommended by the American
Hotel & Lodging Association, in conjunction with public health experts and recommendations from the
U.S. Centers for Disease Control and Prevention. These guidelines were “developed specifically to
ensure enhanced safety for hotel guests and employees”. The Inn will revise these standards as needed
based on the recommendations of public health authorities, in compliance with any federal, state and
local laws.
Highlights of the new guidelines include:
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- Hand sanitizer dispensers placed in key guest and employee entrances, with not less than 60 percent alcohol content.
- NM now requires the use of face masks by everyone in public spaces.
- Front- and back-of-the-house signage highlighting CDC recommendations, such as how to wear, handle and dispose of masks
- Reporting of confirmed Covid-19 cases.
- Employee hand-cleaning protocols, Covid-19 safety training and personal protective equipment use and disposal.
- Use of disinfectants approved by the U.S. Environmental Protection Agency that meet CDC requirements for effective use against viruses, bacteria and other airborne and blood-borne pathogens.
- Frequent cleaning of public and communal spaces, including elevator panels.
- Enhanced guest room cleaning: with stipulations that housekeeping shall not enter a guest room during a stay unless requested or approved by the guest and that rooms will be thoroughly cleaned after check-out.
- Items not easily sterilized will be removed from rooms and public areas.
- Linens, towels, and laundry shall be washed in accordance with CDC guidelines.
- Traditional buffet service shall be modified, to be served by an attendant wearing PPE. Sneeze and cough screens shall be present at all food displays; for certain segments, use of prepackaged food and “grab and go” items will be the preferred method of food delivery.
- Marking public areas for appropriate social distancing and, where applicable, lobby furniture and public seating areas will be reconfigured to promote social distancing.
- Meeting and convention spaces will follow CDC recommendations for physical distancing.
- Encouraging the use of technology to reduce direct contact with guests, the lobby population, and the front-desk queue.
- Encouraging contactless payments.
- The courtesy vehicle will be out of service for safety of guests and staff.
