Mary Dorothy Mooney is one of the most wonderful people I have ever had the pleasure of knowing. Before joining the Inn on the Alameda, Mary worked at Hotel El Dorado where she worked with legendary hoteliers, Paul Margetson and Randy Randall. During her time here, Mary’s commitment and personal touch helped to take Inn on the Alameda above and beyond rote hospitality practices. Last week, she retired from the Inn on the Alameda after 21 years of exceptional work.
While working at the Inn, Mary brought style, grace, and personality to the housekeeping department. Her guidance shaped the understated and unobtrusive elegance that is expressed in the Inn’s staffing, cleanliness, and attention to the needs and wishes our guests. The Inn has always been a comfortable, unobtrusive place to stay and work, and under Mary’s guidance our guests have consistently commented the exceptional service of our staff, usually by name. Mary has taught our housekeepers to be engaged, friendly and committed to our high standards. She has also imbued the staff with pride of place and deed, a quality that defined her principles of hospitality.
Despite her many years here, Mary always believed that the Inn could continue growing, continue improving upon its décor and furnishings, and continually reinvent itself without losing the distinct personality of the property. Mary’s dedication to customer service helped to foster a devoted clientele of hotel guests and opera patrons who knew that she was indispensable when preparing for evening performances. Her hospitality philosophy has helped guide all of us at the Inn on the Alameda, and her distinct touch remains in everything we do.
While Mary is Irish, lovely, and elegant, she is also modest. She insisted that this blog mention Isabel Ramirez, the incoming head of housekeeping. Just as Mary came to America from overseas, Isabel emigrated from Mexico. Before coming to the United States, Isabel managed aa bank at an exceptionally young age.
Mary has made an indelible memory in the minds of our staff and our guests, but all things must come to an end. Fortunately, we have a talented and committed individual stepping in to fill Mary’s shoes.